At Polestar Casino, we believe in providing top-notch customer service. We understand that our users may have various queries, need assistance, or wish to give feedback. That’s why we offer multiple contact methods to ensure that support is always available. Our dedicated team is here to assist with any questions, issues, or concerns you may have, striving to deliver quick, effective, and friendly service.

Ways to Reach Us

Live Chat Support

Our live chat service is the fastest and most convenient way to reach us. Available 24/7, it allows you to connect with a live support agent instantly. Whether you need help with your account, have questions about a bet, or require technical assistance, our experienced and friendly staff are here to help. Click on the live chat icon on our website to start chatting with a representative immediately.

Email Assistance

For less urgent issues or detailed inquiries, you can email us at support@linebet. Our team aims to respond to all emails within 24 hours. This method is perfect for sending documents, providing detailed information, or sharing feedback. We value your communication and are always ready to help with any concerns you may have.

Telephone Support

If you prefer speaking with a support agent directly, you can call us at +450-325-478-334. Our phone lines are open daily from 9 AM to 9 PM. Whether you have account issues, need betting advice, or have other inquiries, our team is prepared to assist with all your needs.

Social Media Engagement

Stay updated with Polestar Casino through our social media channels. We are active on Facebook, Instagram, Twitter and YouTube. Follow us for the latest updates, promotions, and news. You can also send us direct messages on these platforms, and our social media team will respond as promptly as possible.

Frequently Asked Questions (FAQ)

Our FAQ section is a valuable resource designed to address common questions and provide solutions to frequent issues. We recommend checking our FAQ page before contacting support. It covers a wide range of topics, including account management, betting guidelines, payment methods, bonuses, and more. This section is regularly updated to ensure you have access to the most current information.

Office Location

For those who prefer in-person communication or need to send us mail, you can visit or write to our office at:

  • Country: Netherlands Antilles
  • Address: Nijlweg 17/142. Willemstad, Curaçao

Our office hours are from 9 AM to 5 PM, Monday to Friday. We welcome your visit and are always ready to provide personal assistance.

At Polestar Casino, your satisfaction is our priority. Whether through live chat, email, phone, social media, or an office visit, we are here to assist you. Feel free to reach out with any questions, issues, or feedback.